Overview

Handles up-front collections inquiries including calling insurance company to obtain deductible and co-pay for patient responsibility. Calls patient to make aware of up-front payment responsibility.

Assists in successful resolution of payment of the bill in the most expedient manner, while maintaining a current understanding of all options available including making payment arrangements and marketing financial alternatives to the patient.

Ensures that all actions are thoroughly documented on all patient accounts.

Assists self-pay patients with up-front financial payments.

Assists in registration and admission of patients requiring access to hospital services as needed.

*Minimum Education*
High school diploma or equivalent preferred
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*Required Skills*
Excellent organizational, communication, interpersonal and problem solving skills. Knowledge of third party payer admissions and registration requirements, as well as general understanding of medical terminology and procedures
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*Minimum Work Experience*
Previous clerical, collections and credit experience; knowledge of healthcare accounts receivable billing and collections, experience with automated systems applications

**Job:** **Please select a valid job field*

**Organization:** **

**Title:** *Patient Access Rep PRN*

**Location:** *Tennessee-Carthage*

**Requisition ID:** *7457-12647*

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