IT Restaurant Systems Analyst I – Louisville, KY

Overview

Want to love your job? We’re hiring at the Texas Roadhouse Support Center! Flexibility, teamwork, and fun are some of the reasons our employees are proud to be Roadies. Apply today and join our team!

We offer a comprehensive total rewards package on the first day of the month following 31 days of employment to Support Center Employees that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:

A choice of medical plans that are best in class

Dental and Vision Insurance

Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave

Adoption Assistance

Short-Term and Long-Term Disability

Life, Accident and Critical Illness Insurance

Identity Theft Protection

Employee Assistance Program

Business Travel Insurance

401(k) Retirement Plan

Flexible Spending Accounts

Tuition Reimbursements up to $5,250 per year

Quarterly Restricted Stock Units Program

Annual holiday bonus

We also offer a variety of services for our Support Center employees! Car detailing and oil changes in the parking lot, on site haircuts, workout gym with personal trainers, spray tans, dry cleaning delivery service, chair massages just to name a few! We also have a Registered Nurse in the building to help with our wellness initiatives and keep us healthy. Willie’s Joynt is our full-service café that serves breakfast and lunch and prepares delicious TO GO meals. We love taking care of our Roadie family and making our company a LEGENDARY place to work! As our founder, Kent Taylor once said, “We are a people company that just happens to serve steaks.” Check us out, you won’t be disappointed!

The IT Restaurant Systems Analyst I is responsible for:

Installation and configuration of restaurant systems for all concepts to support business requirements, including but not limited to Point of Sale (POS), mobile POS, payment technologies, waitlist/table management, kitchen display, back-office management, etc.

Understanding and supporting the technical requirements for our restaurant systems environment

Optimizing work-processes within new and existing restaurant systems to maximize efficiencies for the end user

Partner with the product managers, deployment team, and training team to support software installs, upgrades, and patch cycles within the restaurant environment

Assist in managing rollouts of new FOH and BOH technologies, features, software, and hardware

Partner with the development team to integrate FOH and back-office systems with other business technologies

Research and identify new restaurant technology solutions based on business needs and partner with technology providers to develop, pilot, and deploy

Assist with the development and execution of QA testing baselines for new and existing restaurant system technologies

Serve as a subject matter expert and be responsible for the creation of knowledge transfer documents to technical support teams for assigned projects

•Support/troubleshoot Tier 3 escalations for technical operations support for all concepts
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

We encourage and welcome all applicants to apply. We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status
Education: Bachelor’s degree in Information Systems, Computer Science, Computer Programming, or similar.

Experience: 3+ Years’ experience in information technology required

1+ years’ experience in Point of Sale technology preferred.

Computer Skills: Word, Excel, SQL, POS computer software (NCR products preferred)

This job description includes essential functions and basic duties and is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as appropriate. This document is not a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

Salary: